Voice agents that answer and place calls, pull live context from the systems you already run on, and hand back clean data your team can act on.
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Step 1
An inbound number your customers ring, or an outbound dial your team schedules.
Step 2
Whether it lives on a monday board, a calendar, or your own database, the agent reads it live and relays it mid-call.
Step 3
It hears the whole conversation, keeps a clean transcript, and answers without talking over the caller.
Step 4
What was said becomes structured data your team can act on — fields filled, not a recording for somebody to review.
Both directions run on the same agent and the same permissions. Pick the flows you need — every one of them ends in a record, not a voicemail.
The caller talks; the agent fills the fields, and pushes back when an answer is too thin to file. Nothing waits in a voicemail queue for somebody to transcribe.
The agent places the call, reads what your records say, and writes down the answer it gets back — onto the row it came from.
Most of the teams we build for already run on monday.com — so that is where the agent reads from and writes to. No parallel database to reconcile, no export step, and nobody re-keying a call into a board on Monday morning.
| Call | Type | Outcome | Owner |
|---|---|---|---|
| Larkfield · cooler down | Intake | Scheduled | Dana R. |
| WO 4417 · close-out | Outbound | Invoiced | Marcus L. |
| Vestra · SOP check-in | Outbound | Confirmed | Priya S. |
| Halden · pricing question | Inbound FAQ | Answered | Unassigned |
Transcript dropped into a monday Doc · owner notified · invoice item created
An intake, a close-out, a confirmation run — whichever one your team makes every day and nobody enjoys. We will show you the agent handling it, and the board item it leaves behind when it hangs up.
